Shipping & Returns
Chocolate, handled with care
From our kitchen to your door, every step is designed to protect flavor, texture, and experience.
Shipping and Return Policy for Chocolate Gifts
Hello, Nibbler!
We want to make sure your chocolate arrives timely and in perfect condition, here are the quick facts to consider:
Shipping at a glance
- All orders ship via USPS Priority (2-Day), unless another option is selected.
- Orders are typically processed within 2–4 business days.
- You’ll receive a confirmation email once your order ships.
Warm weather shipping
- During warmer months, chocolate ships insulated and with ice packs.
- To protect quality, we may hold orders to ship on cooler days.
- Please track your package closely. Chocolate in direct sunlight or mailboxes may melt.
Processing & timing
- Orders placed Wednesday afternoon through Sunday night ship the following Monday.
- This helps avoid weekend transit and preserves chocolate quality.
- Occasional delays may occur due to weather, inventory, or high order volume.
Delivery & free shipping
- Complimentary shipping on U.S. orders over $28.
- Bulk and wholesale items are not eligible for free shipping.
- Estimated delivery: 2–4 business days after shipping confirmation.
Returns & support
- If your order arrives defective or you’re not satisfied, we’re here to help.
- Email us at info@nibblechocolate.com.
- We’ll respond as quickly as possible and make it right.
Real Chocolate. Made With Intention
At Nibble Chocolate, we make chocolate the slow, honest way — from cacao bean to finished bar.
Every batch is crafted in small quantities, using carefully sourced cacao, simple ingredients, and a deep respect for flavor, origin, and process. No shortcuts, no distractions. Just chocolate that shows up exactly as it is.
Crafted by origin
Explore our chocolate bars and confections, each one rooted in a specific origin and percentage. Every collection highlights the natural character of cacao — its acidity, bitterness, texture, and aroma — without masking what makes it unique.
Simple ingredients, real flavor
We work with cacao, organic sugar, and thoughtfully chosen inclusions. No soy lecithin, no artificial flavors, no unnecessary additives. What you taste comes from the bean, the roast, and the process — nothing else.
Made in small batches
Nibble is a small-batch chocolate maker based in San Diego. We refine, temper, and mold everything ourselves, keeping control over every step so each bar feels intentional, consistent, and deeply personal.
Made in small batches, right in front of you
Our chocolate is crafted from scratch, in small quantities, with full control over every step. What ends up on the table is exactly what comes out of the process: honest ingredients, careful technique, and chocolate that doesn’t need hiding behind labels or tricks.